The phone lock code is turned on

I can't start my phone

1
Find "Screen lock type"
- Slide your finger downwards starting from the top of the screen.
- Press the settings icon.
- Press Lock screen and security.
- Press Screen lock type.
2
Create phone lock code using a fingerprint
- Press Fingerprints.
- Press the required phone lock code and follow the instructions on the screen to create the selected phone lock code.
- Slide your finger across the screen to connect at least four points and press CONTINUE.
- Repeat the selected phone lock code and press CONFIRM.
- Follow the instructions on the screen to add your fingerprint.
- Press the required setting.
- Press DONE.
3
Turn off use of phone lock code
- Press Screen lock type and key in the current phone lock code.
- Press None and follow the instructions on the screen to turn off use of phone lock code.
4
Return to the home screen
- Press the Home key to return to the home screen.

Did this solve your problem?

1
Find "Screen lock type"
- Slide your finger downwards starting from the top of the screen.
- Press the settings icon.
- Press Lock screen and security.
- Press Screen lock type.
2
Create phone lock code using a fingerprint
- Press Fingerprints.
- Press the required phone lock code and follow the instructions on the screen to create the selected phone lock code.
- Slide your finger across the screen to connect at least four points and press CONTINUE.
- Repeat the selected phone lock code and press CONFIRM.
- Follow the instructions on the screen to add your fingerprint.
- Press the required setting.
- Press DONE.
3
Turn off use of phone lock code
- Press Screen lock type and key in the current phone lock code.
- Press None and follow the instructions on the screen to turn off use of phone lock code.
4
Return to the home screen
- Press the Home key to return to the home screen.