The phone lock code is turned on

I can't start my phone

1
Find "Lock screen and security"
- Slide your finger downwards starting from the top of the screen.
- Press the settings icon.
- Press Lock screen and security.
2
Create phone lock code using iris scanning
- Press Iris Scanner.
- Press CONTINUE.
- Press the required setting and follow the instructions on the screen to create an additional phone lock code.
- Press CONTINUE.
- Follow the instructions on the screen to create the phone lock code using iris scanning.
3
Turn off use of phone lock code
- Press Screen lock type and key in the current phone lock code.
- Press None and follow the instructions on the screen to turn off use of phone lock code.
4
Return to the home screen
- Press the Home key to return to the home screen.

Did this solve your problem?

1
Find "Lock screen and security"
- Slide your finger downwards starting from the top of the screen.
- Press the settings icon.
- Press Lock screen and security.
2
Create phone lock code using iris scanning
- Press Iris Scanner.
- Press CONTINUE.
- Press the required setting and follow the instructions on the screen to create an additional phone lock code.
- Press CONTINUE.
- Follow the instructions on the screen to create the phone lock code using iris scanning.
3
Turn off use of phone lock code
- Press Screen lock type and key in the current phone lock code.
- Press None and follow the instructions on the screen to turn off use of phone lock code.
4
Return to the home screen
- Press the Home key to return to the home screen.