Samsung Galaxy Tab A 8.0

Solution: Try again later when you're in an area with better network coverage.

View our network coverage map.

Solution: Try making a call to another number. If you can make a call to another number, the error is most likely at the receiving end.

Solution: Try again later or when you're in another area.

Solution: Select network mode

Previous step

Next step

Step 1 of 6

Step 1 of 6

1. Find "Network mode"

Slide your finger down the display starting from the top edge of your tablet.

1. Slide your finger down the display starting from the top edge of your tablet.
2. Press the settings icon.
3. Press Mobile networks.
4. Press Network mode.
5. Press LTE/WCDMA/GSM (auto connect), WCDMA/GSM (auto connect), WCDMA only or GSM only.
6. Press the Home key to return to the home screen.

Solution: Find your nearest Telstra Shop or contact customer service.

Solution: You need to activate roaming in your price plan.

Solution: Select network

Previous step

Next step

Step 1 of 12

Step 1 of 12

1. Find "Network operators"

Slide your finger down the display starting from the top edge of your tablet.

1. Slide your finger down the display starting from the top edge of your tablet.
2. Press the settings icon.
3. Press Mobile networks.
4. Press Network operators.
5. Select one of the following options:
6. Select network manually, go to 2a.
7. Select network automatically, go to 2b.
8. Press Search networks.
9. Press the required network.
10. The display will tell you if you have access to the network you've chosen.
11. Press Select automatically.
12. Press the Home key to return to the home screen.

Solution: Turn flight mode on or off

Solution: Top up your prepaid card.