I can't install an app

Install and use apps from Google Play

  • 1
    Find "Play Store"
    • Press Apps.
    • Press Play Store.
  • 2
    Find app
    • To search by category:
      Press APPS or GAMES.
    • Press CATEGORIES.
      Go to the required category.
    • To search by name:
      Press Google play.
    • Key in the name of the required app and press the search icon.
  • 3
    Install app
    • Press the required app.
    • To install a free app:
      Press INSTALL.
    • Press ACCEPT.
    • To buy an app:
      Press the price.
    • Follow the instructions on the display to install the app.
      Press the Home key to return to the home screen.
  • 4
    Use app
    • Press Apps.
    • Press the app you've just installed.
      Follow the instructions on the display to use the app.

Can you access the internet?

It's important to find out if you can access the internet by loading a web page in the browser on your tablet. If you can't access the internet, you need to solve this problem. By solving this problem you'll most likely solve your problem with installing an app.