I can't start my tablet

Turn use of lock code on or off

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Lock screen.
Press Screen lock type.
Press Fingerprints.
Press Continue.
Press Next.
Press the required lock code and follow the instructions on the screen to create an additional lock code.
Press Register.
Follow the instructions on the screen to create the lock code using your fingerprint.
Press Done.
Press the indicators next to the required settings to turn them on or off.
Press Done.
Press Done.
Press Screen lock type and key in the current lock code.
Press None.
Press Remove data.
Press Remove.
Press the Home key to return to the home screen.
  • 1
    Find "Screen lock type"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Lock screen.
    • Press Screen lock type.
  • 2
    Create lock code using a fingerprint
    • Press Fingerprints.
    • Press Continue.
    • Press Next.
    • Press the required lock code and follow the instructions on the screen to create an additional lock code.
    • Press Register.
    • Follow the instructions on the screen to create the lock code using your fingerprint.
    • Press Done.
    • Press the indicators next to the required settings to turn them on or off.
    • Press Done.
    • Press Done.
  • 3
    Turn off use of lock code
    • Press Screen lock type and key in the current lock code.
    • Press None.
    • Press Remove data.
    • Press Remove.
  • 4
    Return to the home screen
    • Press the Home key to return to the home screen.

Can you turn on your tablet?

It's important to find out if you can turn on your tablet. If you can't turn on your tablet, you need to solve this problem first. When the problem is solved, you will most likely also be able to start your tablet.