Personal Home Support Centre Device Guides Samsung Galaxy Tab S10 Ultra 5G Internet & entertainment I can't use the internet connection on my tablet

Samsung Galaxy Tab S10 Ultra 5G

Android 14
Back to section Internet & entertainment

I can't use the internet connection on my tablet

Your tablet hasn't been correctly set up for internet

Set up your tablet for internet

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Connections.
Press Mobile networks.
Press Access Point Names.
Press the add icon.
Press Name.
Key in Telstra Internet and press OK.
Telstra Internet
Press APN.
Key in telstra.wap and press OK.
telstra.wap
Press MCC.
Key in 505 and press OK.
505
Press MNC.
Key in 01 and press OK.
01
Press Authentication type.
Press None.
Press APN type.
Key in default and press OK.
default
Press the menu icon.
Press Save.
Press the field next to the data connection to activate it.
Press the Home key to return to the home screen.
  • 1
    Find "Access Point Names"
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Connections.
    • Press Mobile networks.
    • Press Access Point Names.
  • 2
    Create new data connection
    • Press the add icon.
    • Press Name.
    • Key in Telstra Internet and press OK.
  • 3
    Enter APN
    • Press APN.
    • Key in telstra.wap and press OK.
  • 4
    Enter country code
    • Press MCC.
    • Key in 505 and press OK.
  • 5
    Enter network code
    • Press MNC.
    • Key in 01 and press OK.
  • 6
    Select authentication type
    • Press Authentication type.
    • Press None.
  • 7
    Enter APN type
    • Press APN type.
    • Key in default and press OK.
  • 8
    Save data connection
    • Press the menu icon.
    • Press Save.
    • Press the field next to the data connection to activate it.
  • 9
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

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Mobile data is turned off
Data roaming is turned off
There's an error in the operating system on your tablet

Can you make a voice call?

It's important to find out if you can make a call. If you can't make a call, you need to solve this problem first. When the problem is solved, you will most likely also be able to use your tablet's internet connection.

No