I can't receive any calls

Cancel all diverts

Press Phone.
Press the menu icon.
Press Settings.
Press More settings.
Press Call forwarding.
Press Voice call.
Press the required divert type.
Press DISABLE.
Press the Home key to return to the home screen.
  • 1
    Find "Voice call"
    • Press Phone.
    • Press the menu icon.
    • Press Settings.
    • Press More settings.
    • Press Call forwarding.
    • Press Voice call.
  • 2
    Cancel all diverts
    • Press the required divert type.
    • Press DISABLE.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Can you make a voice call?

It's important to find out if you can make a call. If you can't make a call, you need to solve this problem first. When the problem is solved, you will most likely also be able to receive calls.