I can't receive any calls
Cancel all diverts
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1Find "Call forwarding"
- Press the phone icon.
- Press the menu icon.
- Press Settings.
- Press Supplementary services.
- Press Call forwarding.
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2Cancel all diverts
- Press the required divert type.
- Press Disable.
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3Return to the home screen
- Press the Home key to return to the home screen.
Can you make a voice call?
It's important to find out if you can make a call. If you can't make a call, you need to solve this problem first. When the problem is solved, you will most likely also be able to receive calls.