Samsung Galaxy Tab S9 5G

Android 13

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I can't start my tablet

Turn use of lock code on or off

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Lock screen.

Press Screen lock type.

Press Fingerprints.

Press Continue.

Press Next.

Press the required lock code and follow the instructions on the screen to create an additional lock code.

Press Register.

Follow the instructions on the screen to create the lock code using your fingerprint.

Press Done.

Press Screen lock type and key in the additional lock code you created earlier.

Press None.

Press Remove data.

Press Remove.

Press the Home key to return to the home screen.

1
Find "Screen lock type"
- Slide two fingers downwards starting from the top of the screen.
- Press the settings icon.
- Press Lock screen.
- Press Screen lock type.
2
Create lock code using a fingerprint
- Press Fingerprints.
- Press Continue.
- Press Next.
- Press the required lock code and follow the instructions on the screen to create an additional lock code.
- Press Register.
- Follow the instructions on the screen to create the lock code using your fingerprint.
- Press Done.
3
Turn off use of lock code
- Press Screen lock type and key in the additional lock code you created earlier.
- Press None.
- Press Remove data.
- Press Remove.
4
Return to the home screen
- Press the Home key to return to the home screen.

Did this solve your problem?

The lock code is turned on

Turn use of lock code on or off

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Lock screen.

Press Screen lock type.

Press Fingerprints.

Press Continue.

Press Next.

Press the required lock code and follow the instructions on the screen to create an additional lock code.

Press Register.

Follow the instructions on the screen to create the lock code using your fingerprint.

Press Done.

Press Screen lock type and key in the additional lock code you created earlier.

Press None.

Press Remove data.

Press Remove.

Press the Home key to return to the home screen.

1
Find "Screen lock type"
- Slide two fingers downwards starting from the top of the screen.
- Press the settings icon.
- Press Lock screen.
- Press Screen lock type.
2
Create lock code using a fingerprint
- Press Fingerprints.
- Press Continue.
- Press Next.
- Press the required lock code and follow the instructions on the screen to create an additional lock code.
- Press Register.
- Follow the instructions on the screen to create the lock code using your fingerprint.
- Press Done.
3
Turn off use of lock code
- Press Screen lock type and key in the additional lock code you created earlier.
- Press None.
- Press Remove data.
- Press Remove.
4
Return to the home screen
- Press the Home key to return to the home screen.

Did this solve your problem?

Your tablet is locked to Telstra

The SIM is faulty

Your SIM has been permanently blocked

The entered PIN is incorrect

Your tablet is network locked to another operator

You're asked to key in the PUK