Samsung Galaxy Watch

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My smartwatch doesn't register my activity

If your smartwatch doesn't register your activity while you're using it, there may be several causes of the problem.

If your smartwatch is too loose on your wrist, some of the watch sensors will not function correctly.

Solution: Adjust the watch strap so that your smartwatch is neither too loose nor too tight on your wrist.

If your smartwatch doesn't register activity, it may help restarting it.

Solution: Restart your smartwatch

Press and hold the Home key until your smartwatch restarts.

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