Personal Home Support Centre Device Guides Sony Xperia XZ Calls, contacts & calendar I can't make voice calls

Sony Xperia XZ

Android 6.0
Back to section Calls, contacts & calendar

I can't make voice calls

There's no credit on your prepaid phone
Your number is no longer in service
Flight mode is turned on

Turn flight mode on or off

Slide two fingers downwards starting from the top of the screen.
Press Airplane mode to turn the function on or off.
  • 1
    Turn flight mode on or off
    • Slide two fingers downwards starting from the top of the screen.
    • Press Airplane mode to turn the function on or off.

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Barring of outgoing calls is turned on
Your phone is overloaded for unknown reasons
The SIM is faulty
Not adequate network coverage
There is a temporary network problem
There's an error at the receiving end
The selected network is out of range
The selected network mode is not available
Roaming isn't activated on your service