Personal Home Support Centre Device Guides Sony Xperia XZ Data & wireless I can't connect to another Bluetooth device

Sony Xperia XZ

Android 6.0
Back to section Data & wireless

I can't connect to another Bluetooth device

Bluetooth is turned off on your phone

Turn Bluetooth on or off

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Bluetooth.
Press the indicator to turn on the function.
Press the Home key to return to the home screen.
  • 1
    Turn on Bluetooth
    • Slide two fingers downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Bluetooth.
    • Press the indicator to turn on the function.
      If you turn on Bluetooth, your phone is visible to all Bluetooth devices.
  • 2
    Turn off Bluetooth
    • Press the Home key to return to the home screen.

Did this solve your problem?

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Bluetooth is turned off on the other device
Bluetooth visibility is turned off on the other device
The distance between the two devices is too long
The entered password is incorrect
There's an error on the other device