Personal Home
Support Centre
Device Guides
Sony
Xperia XZ
Data & wireless
I can't connect to another Bluetooth device
Sony Xperia XZ
Android 6.0
Search for a topic or a problem
Getting started
Basic functions
Calls, contacts & calendar
Messaging & email
Internet & entertainment
Data & wireless
Popular apps
Back to section Data & wireless
I can't connect to another Bluetooth device
Bluetooth is turned off on your phone
Bluetooth is turned off on the other device
Bluetooth visibility is turned off on the other device
The distance between the two devices is too long
The entered password is incorrect
There's an error on the other device
We are pleased that you solved your problem!
Bluetooth is turned off on your phone
We are pleased that you solved your problem!
Bluetooth is turned off on the other device
Bluetooth visibility is turned off on the other device
The distance between the two devices is too long
The entered password is incorrect
There's an error on the other device