Sony Xperia XZ

Choose another device

Browse via device topic

My phone uses a large amount of mobile data

If your phone uses a large amount of mobile data, there may be several causes of the problem.

If automatic mobile data usage is turned on, your phone will use mobile data when the connection to the Wi-Fi network is poor.

Solution: Turn automatic use of mobile data on or off

Slide two fingers downwards starting from the top of the screen.

Step 1 of -

Step 1 of -

Slide 1 is active

If notifications are turned on, your phone will use mobile data when applications send push notifications and is not connected to a Wi-Fi-network.

Solution: Turn notifications on or off

Slide two fingers downwards starting from the top of the screen.

Step 1 of -

Step 1 of -

Slide 1 is active

Rather get in touch? Let’s get you connected

Online help & supportGet help
Chat with our teamContact us
My Telstra appDownload My Telstra