Personal Home Support Centre Device Guides Sony Xperia XZ Premium Calls & contacts I can't receive any voice calls

Sony Xperia XZ Premium

Android 7.1
Back to section Calls & contacts

I can't receive any voice calls

Missed calls are diverted too fast
Call divert is turned on
There's a connection error
Barring of incoming calls is turned on

Turn call barring on or off

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Call.
Press Call Barring.
Press the required barring type.
Key in your call barring password and press TURN ON.
Press the Home key to return to the home screen.
  • 1
    Find "Call Barring"
    • Slide your finger downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Call.
    • Press Call Barring.
  • 2
    Turn call barring on or off
    • Press the required barring type.
    • Key in your call barring password and press TURN ON.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

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Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to receive voice calls.

No