Personal Home Support Centre Device Guides Sony Xperia XZ Premium Calls & contacts I can't receive messages on my MessageBank®

Sony Xperia XZ Premium

Android 7.1
Back to section Calls & contacts

I can't receive messages on my MessageBank®

Your MessageBank® hasn't been set up
Incoming calls aren't diverted to your MessageBank®

Divert calls to MessageBank®

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Call.
Press Call forwarding.
Press Voice.
Press the required divert type.
Key in +61101 and press TURN ON.
+61101
Press the Home key to return to the home screen.
  • 1
    Find "Call forwarding"
    • Slide your finger downwards starting from the top of the screen.
    • Press the settings icon.
    • Press Call.
    • Press Call forwarding.
  • 2
    Divert calls to MessageBank®
    • Press Voice.
    • Press the required divert type.
    • Key in +61101 and press TURN ON.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

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Your MessageBank® hasn't been activated