Personal Home Support Centre Device Guides Sony Xperia XZ Premium Data & wireless I can't use my phone as a Wi-Fi hotspot

Sony Xperia XZ Premium

Android 7.1
Back to section Data & wireless

I can't use my phone as a Wi-Fi hotspot

Wi-Fi hotspot isn't used correctly

Use your phone as a Wi-Fi hotspot

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press More.
Press Tethering & portable hotspot.
Press Portable hotspot settings.
Press Configure hotspot.
Press the field below
Press the drop down list below
Press WPA2 PSK to password protect your Wi-Fi hotspot.
Press the field below
Press SAVE.
Press the indicator next to
Press the Home key to return to the home screen.
Sony Xperia XZ Premium
  • 1
    Find "Configure hotspot"
    • Slide your finger downwards starting from the top of the screen.
    • Press the settings icon.
    • Press More.
    • Press Tethering & portable hotspot.
    • Press Portable hotspot settings.
    • Press Configure hotspot.
  • 2
    Select Wi-Fi hotspot settings
    • Press the field below "Network name (SSID)" and key in the required name.
    • Press the drop down list below "Security".
    • Press WPA2 PSK to password protect your Wi-Fi hotspot.
    • Press the field below "Password" and key in the required password.
      The password prevents others from accessing your Wi-Fi hotspot without your approval.
    • Press SAVE.
  • 3
    Turn on Wi-Fi hotspot
    • Press the indicator next to "Portable hotspot" to turn on the function.
  • 4
    Return to the home screen
    • Press the Home key to return to the home screen.
  • 5
    Establish connection to Wi-Fi hotspot from another device
    • Turn on Wi-Fi on the other device.
      Find the list of available Wi-Fi networks and select your own Wi-Fi hotspot.
      Key in the password for your Wi-Fi hotspot and establish the connection.
      When the connection is established, you can access the internet from the other device.

Did this solve your problem?

Yes
No
The password used on the other device is incorrect

Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to use your phone as a Wi-Fi hotspot.

No