Restore factory default settings
When you restore the factory default settings, all personal settings are reset. Follow these instructions to restore the factory default settings.
All phone data will be deleted. Data on your SIM and memory card isn't deleted.
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1Find "Factory data reset"
- Press the menu icon.
- Press Settings.
- Press Backup & reset.
- Press Factory data reset.
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2Restore factory default settings
- Press Reset phone.
- Press Erase everything.
- Wait a moment while the factory default settings are restored.
- Follow the instructions on the display to set up your phone and prepare it for use.