Sony Xperia Z
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Help & support guides for your Sony Xperia Z
I can't send and receive picture messages
If you can't send and receive picture messages, there may be several causes of the problem.
Solution: Write and send picture messages
Press the menu icon.
Press Messaging.
Press the new message icon.
Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.
Repeat the procedure to add more recipients.
Press Write message and write the required text.
Press the attachment icon.
Select one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.
Press Add picture.
Press the required picture.
Press Add video.
Press the required video clip.
Press Add sound.
Press WALKMAN.
Go to the required folder.
Press the required audio file.
Press Send when you've finished your picture message.
Press the home icon to return to standby mode.
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Solution: Turn data roaming on or off
Press the menu icon.
Press Settings.
Press More....
Press Mobile networks.
Press Data roaming to turn data roaming on or off.
If required, press Yes.
When the field next to the menu item is ticked (V), the function is turned on.
Press the home icon to return to standby mode.
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Solution: Write and send picture messages
Press the menu icon.
Press Messaging.
Press the new message icon.
Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.
Repeat the procedure to add more recipients.
Press Write message and write the required text.
Press the attachment icon.
Select one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.
Press Add picture.
Press the required picture.
Press Add video.
Press the required video clip.
Press Add sound.
Press WALKMAN.
Go to the required folder.
Press the required audio file.
Press Send when you've finished your picture message.
Press the home icon to return to standby mode.
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Solution: Activate or deactivate data connections
Press the menu icon.
Press Settings.
Press More....
Press Mobile networks.
Press Mobile data traffic to activate or deactivate data connections.
Press Yes, if required.
When the box next to the menu item is ticked (V), the function is turned on.
Press the home icon to return to standby mode.
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Solution: Set up your phone for picture messaging
Press the menu icon.
Press Settings.
Press More....
Press Mobile networks.
Press Access Point Names.
Press the menu icon.
Press New APN.
Press Name.
Key in Telstra MMS and press OK.
Press APN.
Key in telstra.mms and press OK.
Press MMSC.
Key in http://mmsc.telstra.com:8002 and press OK.
Press MMS proxy.
Key in 10.1.1.180 and press OK.
Press MMS port.
Key in 80 and press OK.
Press MCC.
Key in 505 and press OK.
Press MNC.
Key in 01 and press OK.
Press Authentication type.
Press None.
Press APN type.
Key in mms and press OK.
Press the menu icon.
Press Save.
Press the home icon to return to standby mode.
Press the menu icon.
Press Messaging.
Press the menu icon.
Press Settings.
Press Delivery report to turn the function on or off.
When the box next to the menu item is ticked (V), the function is turned on.
Press MMS auto download to turn on the function.
When the box next to the menu item is ticked (V), the function is turned on.
Press MMS when roaming to turn off the function.
When the box next to the menu item is empty, the function is turned off.
Press the home icon to return to standby mode.
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