Sony Xperia Z2 Tablet
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Help & support guides for your Sony Xperia Z2 Tablet
I can't access the internet
If you can't access the internet, follow these instructions to solve the problem.
Solution:Â Try again later when you're in an area with better network coverage.
View our network coverage map.
Solution:Â Connect to Wi-Fi network


Slide your finger down the display starting from the top right edge of your tablet.
Press Settings.
Press Wi-Fi.
Press the indicator next "Wi-Fi" until the function is turned on.


A list of Wi-Fi networks within range is displayed.
Press the required Wi-Fi network.


Follow the instructions on the display to select security settings, if required.
Press Connect.
Press the home icon to return to the home screen.
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Solution:Â Set up your tablet for internet


Slide your finger down the display starting from the top right edge of your tablet.
Press Settings.
Press More....
Press Mobile networks.
Press Access Point Names.
Press the new data connection icon.
Press Name.
Key in Telstra Internet and press OK.
Press APN.
Key in telstra.wap and press OK.
Press MCC.
Key in 505 and press OK.
Press MNC.
Key in 01 and press OK.
Press Authentication type.
Press None.
Press APN type.
Key in default and press OK.
Press the menu icon.
Press Save.
Press the field next to the data connection to fill in the field.
Press the home icon to return to the home screen.
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Solution:Â Turn data roaming on or off


Slide your finger down the display starting from the top right edge of your tablet.
Press Settings.
Press More....
Press Mobile networks.
Press Data roaming to turn the function on or off.


If you turn on data roaming:
Press Yes to confirm.
Press the home icon to return to the home screen.
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Solution:Â Use internet browser
Press the menu icon.
Press Chrome.
Press the address bar.
Key in the address of the required web page and press Go.
Press the star.


Edit the name of the bookmark.
Press Save.
Press the menu icon.
Press Bookmarks.
Press the required bookmark.
Press the home icon to return to the home screen.
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Solution:Â Select network


Slide your finger down the display starting from the top right edge of your tablet.
Press Settings.
Press More....
Press Mobile networks.
Press Network operators.


Your tablet searches for networks within range.


Select one of the following options:


Select network manually, go to 2a.


Select network automatically, go to 2b.
Press Search mode.
Press Manual.
Press the required network.


The display will tell you if you have access to the network you've chosen.
Press Search mode.
Press Automatic.
Press the home icon to return to the home screen.
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Solution:Â Turn flight mode on or off
Press and hold On/Off.
Press Airplane mode.


Depending on the current setting, flight mode is turned on or off.
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Solution:Â Turn mobile data on or off


Slide your finger down the display starting from the top right edge of your tablet.
Press Settings.
Press More....
Press Mobile networks.
Press Mobile data traffic to turn the function on or off.
Press OK.
Press the home icon to return to the home screen.
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Solution:Â Turn Wi-Fi on or off


Slide your finger down the display starting from the top right edge of your tablet.
Press Wi-Fi to turn the function on or off.
Press the home icon to return to the home screen.
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