Personal Home Support Centre Device Guides Sony Xperia Z5 Messaging & email I can't send and receive text messages

Sony Xperia Z5

Android 5.1.1
Back to section Messaging & email

I can't send and receive text messages

The message centre number is incorrect
The text message isn't written correctly

Write and send text messages

Press Messaging.
Press the new message icon.
Press Enter one or more recipients and key in the first letters of the recipient's name.
Press the required contact.
Press the text input field and write the text for your text message.
Press the send icon when you've finished your text message.
Press the Home key to return to the home screen.
  • 1
    Create new text message
    • Press Messaging.
    • Press the new message icon.
  • 2
    Select recipient
    • Press Enter one or more recipients and key in the first letters of the recipient's name.
    • Press the required contact.
  • 3
    Write text
    • Press the text input field and write the text for your text message.
      See how to write text.
  • 4
    Send text message
    • Press the send icon when you've finished your text message.
  • 5
    Return to the home screen
    • Press the Home key to return to the home screen.

Did this solve your problem?

Yes
No
There's an error at the receiving end

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive text messages.

No