I can't receive any calls

Cancel all diverts

Press the call icon.
Press the menu icon.
Press Settings.
Press Calls.
Press Call forwarding.
Press the required divert type.
Press TURN OFF.
Press the Home key to return to the home screen.
  • 1
    Find "Call forwarding"
    • Press the call icon.
    • Press the menu icon.
    • Press Settings.
    • Press Calls.
    • Press Call forwarding.
  • 2
    Cancel all diverts
    • Press the required divert type.
    • Press TURN OFF.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

Can you make a voice call?

It's important to find out if you can make a call. If you can't make a call, you need to solve this problem first. When the problem is solved, you will most likely also be able to receive calls.