Help & support guides for your TCL Tab 10L LTE Gen 3
My tablet uses a large amount of mobile data
If your tablet uses a large amount of mobile data, there may be several causes of the problem.
If notifications are turned on, your tablet will use mobile data when applications send push notifications and is not connected to a Wi-Fi-network.
Solution: Turn notifications on or off
Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Notifications.
Press Manage app notifications.
Press the indicator next to the required apps to turn the function on or off.
Press the Home key to return to the home screen.
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If GPS position usage for applications is turned on, your tablet will use mobile data when an application uses GPS to determine your position and is not connected to a Wi-Fi-network.
Solution: Turn GPS on or off
Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Location.
Press the indicator next to "Use location" to turn the function on or off.
If you turn on use of GPS position, your tablet can find your position using GPS. If you turn off the function, you can't use any GPS functions on your tablet.
Press App location permissions.
Press the required app.
Press the required setting.
Press the Return key twice.
Press Location services.
Press Google Location Accuracy.
If you press the indicator next to "Improve Location Accuracy" to turn on the function, your tablet can find your exact position using the GPS satellites, the mobile network and nearby Wi-Fi networks. Satellite-based GPS requires a clear view of the sky.
If you press the indicator next to "Improve Location Accuracy" to turn off the function, your tablet can find your exact position using the GPS satellites but it may take longer as there is no access to supplementary information from the mobile network or nearby Wi-Fi networks.
Press the Home key to return to the home screen.
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If automatic update of apps via mobile network is turned on, your tablet will use mobile data.
Solution: Turn automatic update of apps on or off
Slide your finger upwards on the screen.
Press Play Store.
Press the profile icon.
Press Settings.
Press Network preferences.
Press Auto-update apps.
To turn on automatic update of apps using mobile network, press Update all apps over Wi-Fi or mobile data.
If you turn on automatic update of apps via mobile network, your apps are automatically updated via the mobile network when no Wi-Fi networks are within range.
To turn on limited update of apps using mobile network, press Update with limited amount of mobile data.
If you turn on limited update of apps via mobile network, your most used apps are automatically updated via the mobile network when no Wi-Fi networks are within range.
To turn on automatic update of apps using Wi-Fi, press Update over Wi-Fi only.
To turn off automatic update of apps, press Don't auto-update apps.
