Personal Home Support Centre Device Guides Telstra 4GX USB Modem 2 Connectivity I can't use my internet browser

Telstra 4GX USB Modem 2

Back to section Connectivity

I can't use my internet browser

A firewall or anti-virus software is blocking internet browser access to the internet
Wrong security or network settings in the internet browser

Try using another internet browser to check if you have selected the wrong internet browser settings.

Did this solve your problem?

Yes
No

Does your USB modem have an internet connection?

It's important to find out if your USB modem has an internet connection. If your USB modem doesn't have an internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to use your internet browser.

No