Personal Home Support Centre Device Guides Telstra 4GX Wi-Fi Plus 2 Data & wireless I can't establish a wireless connection to the router.

Telstra 4GX Wi-Fi Plus 2

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I can't establish a wireless connection to the router.

The name of your Wi-Fi hotspot is identical to another Wi-Fi hotspot name.

Change Wi-Fi hotspot name

  • 1
    Find "Wi-Fi Settings"
    • Click Settings.
    • Click Wi-Fi Settings.
  • 2
    Select Wi-Fi hotspot
    • Click the field next to the required Wi-Fi hotspot.
    • Click Apply.
  • 3
    Change Wi-Fi hotspot name
    • Click the field next to "Wi-Fi Name (SSID)" and key in the required name for your Wi-Fi hotspot.
    • Click Apply.
      Please note that the internet connection is ended and you need to establish an internet connection again with the new settings.

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Wireless connections are turned off on your computer
The entered password is incorrect

Is your router turned on?

It's important to find out if your router is turned on. If you can't turn on your router, you need to solve this problem first. When the problem is solved, you will most likely also be able to establish a wireless connection to your router.

No