Personal Home Support Centre Device Guides Telstra 4GX Wi-Fi Plus 2 Data & wireless I can't establish a wireless connection to the router.

Telstra 4GX Wi-Fi Plus 2

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I can't establish a wireless connection to the router.

The name of your Wi-Fi hotspot is identical to another Wi-Fi hotspot name.
Wireless connections are turned off on your computer
The entered password is incorrect

Establish connection to the internet

  • 1
    Establish connection to the internet
    • Do the following on your computer: Click the network icon.
    • Click Other Networks.
    • Click the name of your Wi-Fi hotspot.
    • You'll find the password and name of the Wi-Fi hotspot on the inside of your router.
    • Key in the Wi-Fi password for your Wi-Fi hotspot and click Join.

Did this solve your problem?

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Is your router turned on?

It's important to find out if your router is turned on. If you can't turn on your router, you need to solve this problem first. When the problem is solved, you will most likely also be able to establish a wireless connection to your router.

No