Personal Home Support Centre Device Guides Telstra 4GX Wi-Fi Plus 2 Installation I can't turn on my router

Telstra 4GX Wi-Fi Plus 2

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I can't turn on my router

The battery is flat
Your router isn't assembled correctly

Start using your router

  • 1
    Remove the back cover
    • Turn the back of your router towards you. Take hold of the bottom left corner of the back cover and remove it.
  • 2
    Insert SIM
    • Place your SIM as illustrated next to the SIM holder.
      Please note that your router only supports nano SIMs.
    • Slide your SIM into the SIM holder.
  • 3
    Insert battery
    • Place the battery in your router (left side first), matching the battery contacts with the router contacts, and press the battery into place.
  • 4
    Replace the back cover
    • Place the back cover on your router and press it into place.
  • 5
    Turn on your router
    • Press and hold On/Off until your router is turned on.
  • 6
    Establish connection to the internet
    • Do the following on your computer: Click the network icon.
    • Click Other Networks.
    • Click the name of your Wi-Fi hotspot.
    • You'll find the password and name of the Wi-Fi hotspot on the inside of your router.
    • Key in the Wi-Fi password for your Wi-Fi hotspot and click Join.
  • 7
    Start configuration of your router
    • Open an internet browser on your computer and go to 192.168.0.1
    • Key in the default password for the router web interface and click Login.
    • You'll find the logon information on the inside of your router.
    • Click Yes.
  • 8
    Change password for the router web interface
    • Click the field next to "Current Password" and key in the default password for the router web interface.
      For security reasons, it's recommended that you create a new password instead of using the default password.
    • Click the field next to "New Password" and key in the required password.
    • Click the field next to "Confirm New Password" and key in the new password again.
    • Click Apply.
    • Click Home.

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Your router isn't turned on correctly