Personal Home Support Centre Device Guides Telstra Dave Basic functions I can't turn on my phone

Telstra Dave

Back to section Basic functions

I can't turn on my phone

The battery is flat
Your SIM is faulty
The entered PIN is incorrect
Your SIM has been permanently blocked
You're asked to key in the PUK

To retrieve your PUK please use our online form.

Did this solve your problem?

Yes
No
Your phone isn't assembled correctly
Your phone is network locked to another operator
Your phone is locked to Telstra
Your phone doesn't turn on correctly