Personal Home
Support Centre
Device Guides
Telstra
Dave
Data & wireless
I can't use Wi-Fi
Telstra Dave
Search for a topic or a problem
Getting started
Basic functions
Calls, contacts & calendar
Messaging & email
Internet & entertainment
Data & wireless
Popular apps
Back to section Data & wireless
I can't use Wi-Fi
There are no available Wi-Fi networks
The phone is connected to a Wi-Fi network, but you're not logged on
No connection to a Wi-Fi network is established
The selected Wi-Fi network rejects the connection
Wi-Fi is turned off
Open the internet browser and log on.
Did this solve your problem?
Yes
No
There are no available Wi-Fi networks
The phone is connected to a Wi-Fi network, but you're not logged on
Open the internet browser and log on.
Did this solve your problem?
Yes
No
No connection to a Wi-Fi network is established
The selected Wi-Fi network rejects the connection
Wi-Fi is turned off