Telstra Dave

Choose another device
Search suggestions will appear below the field as you type
Image 1: Telstra Dave
Slide 1 is active

Browse via device topic

I can't use Wi-Fi

If you can't use Wi-Fi on your phone, there may be several causes of the problem.

Solution: Find a place with available Wi-Fi networks and try establishing a connection again.

Solution: Open the internet browser and log on.

Solution: Connect to Wi-Fi network

Slide your finger down the display starting from the top edge of your phone.

Step 1 of -

Step 1 of -

Slide 1 is active

Solution: Contact the administrator of the Wi-Fi network to obtain the correct connection settings.

Solution: Turn Wi-Fi on or off

Slide your finger down the display starting from the top edge of your phone.

Step 1 of -

Step 1 of -

Slide 1 is active

Rather get in touch? Let’s get you connected

Online help & supportGet help
Chat with our teamContact us
My Telstra appDownload My Telstra