Personal Home Support Centre Device Guides Telstra Dave Internet & entertainment I can't use my phone's internet connection

Telstra Dave

Back to section Internet & entertainment

I can't use my phone's internet connection

Not adequate network coverage
No connection to a Wi-Fi network is established
Data roaming is turned off
The phone is connected to a Wi-Fi network, but you're not logged on
The selected network is out of range
Flight mode is turned on

Turn flight mode on or off

  • 1
    Turn flight mode on or off
    • Press and hold On/Off.
    • Press Flight Mode to turn the function on or off.
    • If you turn off flight mode:
      Key in your PIN and press OK.

Did this solve your problem?

Yes
No
Mobile data is turned off
Your phone has not been correctly set up for internet
Wi-Fi is turned off