I can't send and receive picture messages

Set up your phone for picture messaging

  • 1
    Find "Access Point Names"
    • Slide your finger down the display starting from the top edge of your phone.
      Press the settings icon.
    • Press Mobile networks.
    • Press Access Point Names.
  • 2
    Create new data connection
    • Press the Menu key.
    • Press New APN.
  • 3
    Enter data connection name
    • Press Name.
    • Key in Telstra MMS and press OK.
  • 4
    Enter APN
    • Press APN.
    • Key in telstra.mms and press OK.
  • 5
    Enter picture messaging server
    • Press MMSC.
    • Key in http://mmsc.telstra.com:8002 and press OK.
  • 6
    Enter IP address
    • Press MMS proxy.
    • Key in 10.1.1.180 and press OK.
  • 7
    Enter port number
    • Press MMS port.
    • Key in 80 and press OK.
  • 8
    Enter country code
    • Press MCC.
    • Key in 505 and press OK.
  • 9
    Enter network code
    • Press MNC.
    • Key in 01 and press OK.
  • 10
    Select authentication type
    • Press Authentication type.
    • Press None.
  • 11
    Select APN type
    • Press APN type.
    • Key in mms and press OK.
  • 12
    Save data connection
    • Press Save.
  • 13
    Return to the home screen
    • Press the Home key to return to the home screen.

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive picture messages.