Personal Home Support Centre Device Guides Telstra Lite 3 Messaging & email I can't send and receive picture messages

Telstra Lite 3

Proprietary OS
Back to section Messaging & email

I can't send and receive picture messages

Your phone hasn't been correctly set up for picture messaging

Set up your phone for picture messaging

Press the Navigation key.
Select Settings.
Select Connections.
Select Network account.
Press the Left selection key.
Select New connection.
Select Name.
Key in Telstra MMS and press the Left selection key.
Select Access point.
Key in telstra.mms and press the Left selection key.
Select Auth type.
Select None.
Select Gateway.
Key in 10.1.1.180 and press the Left selection key.
Select Port.
Key in 80 and press the Left selection key.
Select Advanced settings.
Select Preferred network type.
Select HTTP.
Press the Left selection key.
Press Disconnect to return to the home screen.
Press the Navigation key.
Select Message.
Press the Left selection key.
Select Settings.
Select MMS.
Select MMS account.
Select the required data connection.
Press Disconnect to return to the home screen.
  • 1
    Find "Network account"
    • Press the Navigation key.
    • Select Settings.
    • Select Connections.
    • Select Network account.
  • 2
    Create new data connection
    • Press the Left selection key.
    • Select New connection.
    • Select Name.
    • Key in Telstra MMS and press the Left selection key.
  • 3
    Enter APN
    • Select Access point.
    • Key in telstra.mms and press the Left selection key.
  • 4
    Select authentication type
    • Select Auth type.
    • Select None.
  • 5
    Enter IP address
    • Select Gateway.
    • Key in 10.1.1.180 and press the Left selection key.
  • 6
    Enter port number
    • Select Port.
    • Key in 80 and press the Left selection key.
  • 7
    Select connection type
    • Select Advanced settings.
    • Select Preferred network type.
    • Select HTTP.
  • 8
    Save data connection
    • Press the Left selection key.
  • 9
    Return to the home screen
    • Press Disconnect to return to the home screen.
  • 10
    Find "MMS account"
    • Press the Navigation key.
    • Select Message.
    • Press the Left selection key.
    • Select Settings.
    • Select MMS.
    • Select MMS account.
  • 11
    Active data connection
    • Select the required data connection.
  • 12
    Return to the home screen
    • Press Disconnect to return to the home screen.

Did this solve your problem?

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Mobile data is turned off
Data roaming is turned off
There's an error at the receiving end

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive picture messages.

No