Personal Home Support Centre Device Guides Telstra Lite 3 Messaging & email I can't send and receive picture messages

Telstra Lite 3

Proprietary OS
Back to section Messaging & email

I can't send and receive picture messages

Your phone hasn't been correctly set up for picture messaging
Mobile data is turned off
Data roaming is turned off

Turn data roaming on or off

Press the Navigation key.
Select Settings.
Select Connections.
Select Data roaming to turn the function on or off.
If you turn on the function, press the Left selection key.
Press Disconnect to return to the home screen.
  • 1
    Find "Connections"
    • Press the Navigation key.
    • Select Settings.
    • Select Connections.
  • 2
    Turn data roaming on or off
    • Select Data roaming to turn the function on or off.
    • If you turn on the function, press the Left selection key.
  • 3
    Return to the home screen
    • Press Disconnect to return to the home screen.

Did this solve your problem?

Yes
No
There's an error at the receiving end

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to send and receive picture messages.

No