Personal Home Support Centre Device Guides Telstra T-Elite 5G Calls & contacts I can't receive any voice calls

Telstra T-Elite 5G

Android 14
Back to section Calls & contacts

I can't receive any voice calls

Missed calls are diverted too fast
Call divert is turned on

Cancel all diverts

Press the call icon.
Press the menu icon.
Press Settings.
Press Calls.
Press Call forwarding.
Press the required divert type.
Press TURN OFF.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
  • 1
    Find "Call forwarding"
    • Press the call icon.
    • Press the menu icon.
    • Press Settings.
    • Press Calls.
    • Press Call forwarding.
  • 2
    Cancel all diverts
    • Press the required divert type.
    • Press TURN OFF.
  • 3
    Return to the home screen
    • Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solve your problem?

Yes
No
There's a connection error
Barring of incoming calls is turned on

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to receive voice calls.

No