Personal Home Support Centre Device Guides Telstra T-Essential Calls & contacts I can't receive any voice calls

Telstra T-Essential

Android 13 (Go edition)
Back to section Calls & contacts

I can't receive any voice calls

Missed calls are diverted too fast
Call divert is turned on
There's a connection error

Restart your phone

Telstra T-Essential
  • 1
    Restart your phone
    • Remove the battery and leave it out for 10-15 seconds.
      Insert the battery and turn on your phone again.

Did this solve your problem?

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Barring of incoming calls is turned on

Can you make a voice call?

It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to receive voice calls.

No