I can't use my phone's internet connection
Turn data roaming on or off
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1Find "Network and internet"
- Slide two fingers downwards starting from the top of the screen.
- Press the settings icon.
- Press Network and internet.
- Press Mobile network.
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2Turn data roaming on or off
- Press the indicator next to "Roaming" to turn the function on or off.
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3Return to the home screen
- Press the Home key to return to the home screen.
Can you make a voice call?
It's important to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem first. When the problem is solved, you will most likely also be able to use the phone's internet connection.