Several functions on the phone require an internet connection, e.g. when you use the internet browser, send email and install apps.
Solution: Set up your phone for internet
1. Find "Access point names"
Slide your finger downwards starting from the top right side of the screen.
Slide your finger downwards starting from the top right side of the screen.
Press the settings icon.
Press Network and Internet.
Press SIMs.
Press the name of your SIM.
Press Access point names.
Press the new data connection icon.
Press Name and key in Telstra Internet.
Press APN and key in telstra.wap.
Press the drop down list next to "APN type".
Press default to turn on the function.
Press arrow up.
Press the drop down list next to "Authentication type".
Press None.
Press Save.
Press the field next to the data connection to activate it.
Press the Home key to return to the home screen.