Personal Home Support Centre Device Guides Apple iPad (5th Gen) Messaging & email I can't send and receive iMessages

Apple iPad (5th Gen)

iOS 11.0
Back to section Messaging & email

I can't send and receive iMessages

There are problems activating iMessage
Time zone, date and time aren't correctly set on your tablet
There's an error at the receiving end
Your tablet hasn't been correctly set up for iMessaging

Set up your tablet for iMessaging

Press Settings.
Press Messages.
Press the indicator next to
Press the Home key to return to the home screen.
  • 1
    Find "Messages"
    • Press Settings.
    • Press Messages.
  • 2
    Turn on sending of iMessages
    • Press the indicator next to "iMessage" to turn on the function.
      If you're an Unlimited SMS customer, you need to turn off iMessages.
  • 3
    Return to the home screen
    • Press the Home key to return to the home screen.

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Your iMessage isn't written correctly