Publisher:
Telstra
Name:
Telstra - Mobile Phones, Home Phones, NBN, Entertainment & More
Copyrighted By:
Telstra
Family Friendly:
Yes
Language:
English
Skip to main content
Telstra Home Page
Personal
Business
Enterprise
Telstra Plus
Help
Search
Sign in
My Account
Business Account
Enterprise Account
Telstra Plus
Telstra Mail
Sign in
My Account
Business Account
Enterprise Account
Telstra Plus
Telstra Mail
Personal Home
Support Centre
Device Guides
Apple
iPad Air (2020)
Data & wireless
I can't use the internet connection on my tablet
Apple iPad Air (2020)
iPadOS 14.2
Buy now
Search for a topic or a problem
Getting started
Basic functions
Calls & contacts
Messaging & email
Internet & entertainment
Data & wireless
Back to section Data & wireless
I can't use the internet connection on my tablet
Mobile data is turned off
Data roaming is turned off
There's an error in the operating system on your tablet
Restart your tablet
Previous step
Next step
1
Restart your tablet
Press
the Top volume key
.
Press
the Bottom volume key
.
Press and hold
the Top key
until your tablet restarts.
Did this solve your problem?
Yes
No
Mobile data is turned off
Data roaming is turned off
There's an error in the operating system on your tablet
Restart your tablet
Previous step
Next step
1
Restart your tablet
Press
the Top volume key
.
Press
the Bottom volume key
.
Press and hold
the Top key
until your tablet restarts.
Did this solve your problem?
Yes
No