Personal Home
Support Centre
Device Guides
Apple
iPad Pro 10.5
Internet & entertainment
I can't use the internet connection on my tablet
Apple iPad Pro 10.5
iOS 11.0
Search for a topic or a problem
Getting started
Basic functions
Calls, contacts & calendar
Messaging & email
Internet & entertainment
Data & wireless
Popular apps
Back to section Internet & entertainment
I can't use the internet connection on my tablet
Your tablet hasn't been correctly set up for internet
Mobile data is turned off
Data roaming is turned off
There's an error in the operating system on your tablet
Restart your tablet
Previous step
Next step
1
Restart your tablet
Press and hold
the Home key
.
At the same time, press
On/Off
until your tablet restarts.
Did this solve your problem?
Yes
No
Your tablet hasn't been correctly set up for internet
Mobile data is turned off
Data roaming is turned off
There's an error in the operating system on your tablet
Restart your tablet
Previous step
Next step
1
Restart your tablet
Press and hold
the Home key
.
At the same time, press
On/Off
until your tablet restarts.
Did this solve your problem?
Yes
No