Personal Home Support Centre Device Guides Apple iPad Pro 12.9 Messaging & email Set up your tablet for Telstra Mail

Apple iPad Pro 12.9

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Set up your tablet for Telstra Mail

You can set up your tablet to send and receive email from your Telstra email account. Remember, you need to set up your tablet for internet and create a Telstra email account.
Select an alternative email configuration:
- Set up your tablet for POP3 email
- Set up your tablet for IMAP email
- Set up your tablet for Exchange email

Press Settings.
Press Mail.
Press Accounts.
Press Add Account.
Press Other.
Press Add Mail Account.
Press Name and key in the required sender name.
Press Email and key in your Telstra email address.
Press Password and key in the password for your Telstra email account.
Press Description and key in the required name.
Press Next.
Press IMAP.
Press Host Name and key in imap.telstra.com.
imap.telstra.com
Press Username and key in the username for your Telstra email account.
Press Host Name and key in smtp.telstra.com.
smtp.telstra.com
Press Username and key in the username for your Telstra email account.
Press Password and key in the password for your Telstra email account.
Press Next.
Press Save.
Press the name of the email account you've just set up.
Press Account.
Press SMTP.
Press the field below
Press the indicator next to
Press Authentication.
Press Password.
Press arrow left.
Press Server Port and key in 465.
465
Press Done.
Press arrow left.
Press Advanced.
Press the indicator next to
Press Authentication.
Press Password.
Press arrow left.
Press Server Port and key in 993.
993
Press arrow left.
Press Done.
Press Fetch New Data.
Press the indicator next to
If you turn off the function, press the required setting.
Press arrow left.
Press the Home key to return to the home screen.
  • 1
    Find "Mail"
    • Press Settings.
    • Press Mail.
  • 2
    Create new email account
    • Press Accounts.
    • Press Add Account.
    • Press Other.
      If the name of your email provider is on the list, press this instead.
    • Press Add Mail Account.
  • 3
    Key in sender name
    • Press Name and key in the required sender name.
  • 4
    Enter email address
    • Press Email and key in your Telstra email address.
      E.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 5
    Enter password
    • Press Password and key in the password for your Telstra email account.
  • 6
    Enter email account name
    • Press Description and key in the required name.
    • Press Next.
  • 7
    Select server type
    • Press IMAP.
  • 8
    Enter incoming server
    • Press Host Name and key in imap.telstra.com.
  • 9
    Enter username
    • Press Username and key in the username for your Telstra email account.
      The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 10
    Enter outgoing server
    • Press Host Name and key in smtp.telstra.com.
  • 11
    Enter username
    • Press Username and key in the username for your Telstra email account.
      The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 12
    Enter password
    • Press Password and key in the password for your Telstra email account.
    • Press Next.
    • Press Save.
  • 13
    Select email account
    • Press the name of the email account you've just set up.
    • Press Account.
  • 14
    Turn on encryption of outgoing email
    • Press SMTP.
    • Press the field below "PRIMARY SERVER".
    • Press the indicator next to "Use SSL" to turn on the function.
  • 15
    Turn off password encryption
    • Press Authentication.
    • Press Password.
    • Press arrow left.
  • 16
    Enter outgoing port
    • Press Server Port and key in 465.
    • Press Done.
    • Press arrow left.
  • 17
    Turn on encryption of incoming email
    • Press Advanced.
    • Press the indicator next to "Use SSL" to turn on the function.
  • 18
    Turn off password encryption
    • Press Authentication.
    • Press Password.
    • Press arrow left.
  • 19
    Enter incoming port
    • Press Server Port and key in 993.
    • Press arrow left.
    • Press Done.
  • 20
    Select setting for retrieval of new email
    • Press Fetch New Data.
    • Press the indicator next to "Push" to turn the function on or off.
    • If you turn off the function, press the required setting.
    • Press arrow left.
  • 21
    Return to the home screen
    • Press the Home key to return to the home screen.