Personal Home Support Centre Device Guides Apple iPhone 11 Pro Max Basic functions Restore factory default settings

Apple iPhone 11 Pro Max

iOS 13.0
Back to section Basic functions

Restore factory default settings

If your phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All settings and configurations you've made on your phone are deleted.

Press Settings.
Press General.
Press Reset.
Press Reset All Settings.
Press Reset All Settings.
Press Reset All Settings. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
Press Erase All Content and Settings.
Press the required setting.
Press Erase iPhone.
Press Erase iPhone.
Key in the password for your Apple ID and press Erase. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
  • 1
    Find "Reset"
    • Press Settings.
    • Press General.
    • Press Reset.
  • 2
    Restore settings only
    • Press Reset All Settings.
    • Press Reset All Settings.
    • Press Reset All Settings. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
    • If you choose to restore settings only, all phone settings are restored but contacts, audio files, video clips and appointments will not be deleted.
  • 3
    Restore settings and data
    • Press Erase All Content and Settings.
    • Press the required setting.
    • Press Erase iPhone.
    • Press Erase iPhone.
    • Key in the password for your Apple ID and press Erase. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
    • If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your phone.