Reset network settings

If you have problems using network configurations on your phone, such as mobile data, Wi-Fi or Bluetooth, resetting the network settings may help.

Press Settings.
Press General.
Press Transfer or Reset iPhone.
Press Reset.
Press Reset Network Settings.
Press Reset Network Settings.
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
  • 1
    Find "Reset Network Settings"
    • Press Settings.
    • Press General.
    • Press Transfer or Reset iPhone.
    • Press Reset.
    • Press Reset Network Settings.
  • 2
    Reset network settings
    • Press Reset Network Settings.
      Please note that all saved APN, Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
  • 3
    Return to the home screen
    • Slide your finger upwards starting from the bottom of the screen to return to the home screen.