Retrieve PUK code and unblock SIM

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. Find out how to retrieve the PUK.

Apple iPhone 4S (iOS5)
Apple iPhone 4S (iOS5)
  • 1
    Turn off your phone
    • Press and hold On/Off.
    • Drag the arrow right to turn off your phone.
  • 2
    Turn on your phone
    • Press and hold On/Off until your phone is turned on.
  • 3
    Unblock SIM
    • The display tells you that your SIM is blocked.
    • Drag the arrow right.
    • Press Unlock.
    • Key in your PUK and press OK.
    • Key in a new four-digit PIN and press OK.
    • Key in the new four-digit PIN again and press OK.
    • The phone is ready for use.