Apple iPhone 5

Your missed calls are diverted after a specified number of seconds. If your calls are diverted too fast, you need to select a longer period of time.

Solution: Divert calls to MessageBank®

Previous step

**21*+61101#

**61*+61101*20#

**62*+61101#

**67*+61101#

Next step

Step 1 of 7

Step 1 of 7

1. Find "Keypad"

Press Phone.

1. Press Phone.
2. Press Keypad.
3. Key in **21*+61101# and press the call icon.
4. Key in **61*+61101*20# and press the call icon.
   Key in the required number of seconds before the call is diverted, e.g. 20. The number needs to be divisible by 5.
5. Key in **62*+61101# and press the call icon.
6. Key in **67*+61101# and press the call icon.
7. Press the Home key to return to the home screen.

If divert of all calls is turned on, you can't receive any calls on your phone.

Solution: Cancel all diverts

Previous step

##002#

Next step

Step 1 of 4

Step 1 of 4

1. Find "Keypad"

Press Phone.

1. Press Phone.
2. Press Keypad.
3. Key in ##002# and press the call icon.
4. Press the Home key to return to the home screen.

If your phone doesn't receive any calls when someone calls you, it may be caused by an unknown connection error.

Solution: Restart your phone

Previous step

Next step

Step 1 of 2

Step 1 of 2

1. Restart your phone

Press and hold the Home key.

1. Press and hold the Home key.
2. At the same time, press and hold On/Off until your phone is restarted.