Set up your phone for email

You can set up your phone to send and receive email from your email accounts, such as Gmail or email accounts using your own email provider. Remember, you need to set up your phone for internet.

Select an alternative email configuration:
- Set up your phone for Telstra Mail
- Set up your phone for Exchange email

Apple iPhone 5c (iOS8)
  • 1
    Find "Mail, Contacts, Calendars"
    • Press Settings.
    • Press Mail, Contacts, Calendars.
  • 2
    Create new email account
    • Press Add Account.
    • Press the required provider or Other.
    • If you select Other:
    • Press Add Mail Account.
  • 3
    Enter sender name
    • Press Name and key in the name you want to use as sender name in your email.
  • 4
    Enter email address
    • Press Email and key in your email address.
  • 5
    Enter password
    • Press Password and key in the password for your email account at your email provider.
  • 6
    Enter email account name
    • Press Description and key in the required name.
    • Press Next.
    • If the display tells you that your email account has been set up, follow the instructions on the display to select more settings and finish the setup.
  • 7
    Select server type
    • Press POP.
  • 8
    Enter incoming server
    • Press "Host Name" below "INCOMING MAIL SERVER" and key in the name of your email provider's incoming server.
  • 9
    Enter username
    • Press "User Name" below "INCOMING MAIL SERVER" and key in the username for your email account.
  • 10
    Enter outgoing server
    • Press "Host Name" below "OUTGOING MAIL SERVER" and key in the name of your email provider's outgoing server.
  • 11
    Enter username and password for the outgoing server
    • Press "User Name" below "OUTGOING MAIL SERVER" and key in the username for the outgoing server.
    • Press "Password" below "OUTGOING MAIL SERVER" and key in the password for the outgoing server.
  • 12
    Save information
    • Press Save.
  • 13
    Select email account
    • Press the name of the email account you've just set up.
  • 14
    Turn off encryption of outgoing email
    • Press "SMTP" below "OUTGOING MAIL SERVER".
    • Press the field below "PRIMARY SERVER".
    • Press the indicator next to "Use SSL" until the function is turned off.
  • 15
    Turn off password encryption
    • Press Authentication.
    • Press Password.
    • Press Back.
  • 16
    Enter outgoing port
    • Press Server Port.
    • Key in 25 and press Done.
  • 17
    Turn off encryption of incoming email
    • Press the name of the email account you've just set up.
    • Press Advanced.
    • Press the indicator next to "Use SSL" until the function is turned off.
  • 18
    Turn off password encryption
    • Press Authentication.
    • Press Password.
    • Press Advanced.
  • 19
    Enter incoming port
    • Press Server Port and key in 110
    • Press the name of the email account you've just set up.
    • Press Done.
  • 20
    Select setting for retrieval of new email
    • Press Fetch New Data.
    • Press the indicator nexto to "Push" to turn the function on or off.
    • If you turn off Push:
    • Press the required period or Manually.
    • To select settings for a specific email account:
    • Press the required email account.
    • Press Fetch or Manual.
    • Press Back.
    • Press Mail....
  • 21
    Return to the home screen
    • Press the Home key to return to the home screen.