Set up your phone for Exchange email

You can set up your phone to send and receive email from your Exchange email account, such as your work email. Remember, you need to set up your phone for internet.

Select an alternative email configuration:
- Set up your phone for email
- Set up your phone for Telstra Mail

Apple iPhone 5c (iOS8)
  • 1
    Find "Mail, Contacts, Calendars"
    • Press Settings.
    • Press Mail, Contacts, Calendars.
  • 2
    Create new email account
    • Press Add Account.
    • Press Exchange.
  • 3
    Enter email address
    • Press Email and key in your email address.
  • 4
    Enter password
    • Press Password and key in the password for your email account.
  • 5
    Enter email account name
    • Press Description and key in the required name.
    • Press Next.
    • If the display tells you that your Exchange email account has been set up, proceed to step 10.
  • 6
    Enter server address
    • Press Server and key in the server address.
  • 7
    Enter domain name
    • Press Domain and key in the domain name.
  • 8
    Enter username
    • Press Username and key in the username for the server.
  • 9
    Enter password
    • Press Password and key in the password for your email account.
    • Press Next.
  • 10
    Select settings for data synchronisation
    • Press the indicator next to the required data type to turn synchronisation of the specific data types on or off.
    • Press Save.
  • 11
    Turn SSL encryption on or off
    • Press the name of the Exchange email account you've just set up.
    • Press Account.
    • Press Advanced Settings.
    • Press the indicator next to "Use SSL" to turn the function on or off.
    • Press Account.
    • Press Done.
    • Press Mail....
  • 12
    Select setting for retrieval of new email
    • Press Fetch New Data.
    • Press the indicator nexto to "Push" to turn the function on or off.
    • If you turn off Push:
    • Press the required period or Manually.
    • To select settings for a specific email account:
    • Press the required email account.
    • Press Push, Fetch or Manual.
    • Press Back.
  • 13
    Finish setup
    • Press Mail... to finish setting up the email account.
  • 14
    Return to the home screen
    • Press the Home key to return to the home screen.