Personal Home Support Centre Device Guides Apple iPhone 5c (iOS8) Messaging & email Set up your phone for Telstra Mail

Apple iPhone 5c (iOS8)

Back to section Messaging & email

Set up your phone for Telstra Mail

You can set up your phone to send and receive email from your Telstra email account. Remember, you need to set up your phone for internet and create a Telstra email account.

Select an alternative email configuration:
- Set up your phone for email
- Set up your phone for Exchange email

Apple iPhone 5c (iOS8)
  • 1
    Find "Mail, Contacts, Calendars"
    • Press Settings.
    • Press Mail, Contacts, Calendars.
  • 2
    Create new email account
    • Press Add Account.
    • Press Other.
    • Press Add Mail Account.
  • 3
    Enter sender name
    • Press Name and key in the name you want to use as sender name in your email.
  • 4
    Enter email address
    • Press Email and key in your Telstra email address.
    • E.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 5
    Enter password
    • Press Password and key in the password for your Telstra email account.
  • 6
    Enter email account name
    • Press Description and key in the required name.
    • Press Next.
  • 7
    Select server type
    • Press IMAP.
  • 8
    Enter incoming server
    • Press "Host Name" below "INCOMING MAIL SERVER" and key in imap.telstra.com
  • 9
    Enter username
    • Press "User Name" below "INCOMING MAIL SERVER" and key in the username for your Telstra email account.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 10
    Enter outgoing server
    • Press "Host Name" below "OUTGOING MAIL SERVER" and key in smtp.telstra.com
  • 11
    Enter username and password for the outgoing server
    • Press "User Name" below "OUTGOING MAIL SERVER" and key in the username for your Telstra email account.
    • Press "Password" below "OUTGOING MAIL SERVER" and key in the password for your Telstra email account.
    • The username for your Telstra email account is your email address, e.g. user@bigpond.com, user@bigpond.net.au or user@telstra.com.
  • 12
    Save information
    • Press Next.
    • Press Save.
  • 13
    Select email account
    • Press the name of the email account you've just set up.
    • Press Account.
  • 14
    Turn on encryption of outgoing email
    • Press "SMTP" below "OUTGOING MAIL SERVER".
    • Press the field below "PRIMARY SERVER".
    • Press the indicator next to "Use SSL" until the function is turned on.
  • 15
    Enter outgoing port
    • Press Server Port.
    • Key in 465 and press Done.
  • 16
    Turn on encryption of incoming email
    • Press Account.
    • Press Advanced.
    • Press the indicator next to "Use SSL" until the function is turned on.
  • 17
    Enter incoming port
    • Press Server Port and key in 993
    • Press Account.
    • Press Done.
    • Press Mail....
  • 18
    Select setting for retrieval of new email
    • Press Fetch New Data.
    • Press the indicator nexto to "Push" to turn the function on or off.
    • If you turn off Push:
    • Press the required period or Manually.
    • To select settings for a specific email account:
    • Press the required email account.
    • Press Fetch or Manual.
    • Press Back.
    • Press Mail....
  • 19
    Return to the home screen
    • Press the Home key to return to the home screen.