Personal Home Support Centre Device Guides Apple iPhone 5s Data & wireless I can't use my phone as a personal hotspot

Apple iPhone 5s

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I can't use my phone as a personal hotspot

Personal hotspot isn't used correctly

Use your phone as a personal hotspot

Press Settings.
Press Personal Hotspot.
Press the indicator to turn on the function.
If Wi-Fi is turned off, press Turn on Wi-Fi and Bluetooth.
If Wi-Fi is turned on, press Wi-Fi and USB Only.
Press Wi-Fi Password and key in the required password.
Press Done.
Press the Home key to return to the home screen.
Apple iPhone 5s
  • 1
    Find "Personal Hotspot"
    • Press Settings.
    • Press Personal Hotspot.
  • 2
    Turn on Wi-Fi hotspot
    • Press the indicator to turn on the function.
    • If Wi-Fi is turned off, press Turn on Wi-Fi and Bluetooth.
    • If Wi-Fi is turned on, press Wi-Fi and USB Only.
  • 3
    Key in the password for personal hotspot
    • Press Wi-Fi Password and key in the required password.
    • Press Done.
      The password prevents others from accessing your Wi-Fi hotspot without your approval.
  • 4
    Return to the home screen
    • Press the Home key to return to the home screen.
  • 5
    Establish connection to Wi-Fi hotspot from another device
    • Turn on Wi-Fi on the other device.
      Find the list of available Wi-Fi networks and select your own Wi-Fi hotspot.
      Key in the password for your Wi-Fi hotspot and establish the connection.
      When the connection is established, you can access the internet from the other device.

Did this solve your problem?

Yes
No
The password used on the other device is incorrect

Can you use the phone's internet connection?

It's important to find out if you can use the phone's internet connection. If you can't use the phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to use your phone as a personal hotspot.

No